This morning at about eight-forty a delivery van arrived in front of the shop. Duplessis, who was walking his dog at the usual time, was just passing at that moment, and she called him over to help her unload. I could see he was startled by the request – for a second I was almost certain he would refuse – one hand halfway to his hat. She said something then – I didn’t hear what it was – and I heard her laughter ringing across the cobbles. She laughs a great deal, and makes many extravagant, comical gestures with her arms. Again a city trait, I suppose. We are accustomed to a greater reserve in the people around us, but I expect she means well: A violet scarf was knotted gypsy-fashion around her head, but most of her hair had escaped from beneath it and was streaked with white paint. She didn’t seem to mind. Duplessis could not recall later what she had said to him, but said in his diffident way that the delivery was nothing, only a few boxes, small but quite heavy, and some open crates containing kitchen utensils. He did not ask what was in the boxes, though he doubts such a small supply of anything would go very far in a bakery.

Do not imagine, mon pere, that I spent my day watching the bakery. It is simply that it stands almost immediately opposite my own house – the one which was yours, mon pere, before all this. Throughout the last day and a half there has been nothing but hammering and painting and whitewashing and scrubbing until in spite of myself I cannot help but be curious to see the result. I am not alone in this; I overheard Madame Clairmont gossiping self-importantly to a group of friends outside Poitou’s of her husband’s work; there was talk of red shutters before they noticed me and subsided into sly muttering. As if I cared. The new arrival has certainly provided food for gossip, if nothing else. I find the orange-covered window catches the eye at the strangest times. It looks like a huge bonbon waiting to be unwrapped, like a remaining slice of the carnival. There is something unsettling about its brightness and the way the plastic folds catch the sun; I will be happy when the work is finished and the place is a bakery once more.

The nurse is trying to catch my eye. She thinks I tire you. How can you bear them, with their loud voices and nursery manner? Time for our rest, now, I think. Her archness is jarring, unbearable. And yet she means kindly, your eyes tell me. Forgive them, they know not what they do. I am not kind. I come here for my own relief, not yours. And yet I like to believe my visits give you pleasure, keeping you in touch with the hard edges of a world gone soft and featureless. Television an hour a night, turning five times a day, food through a tube. To be talked over as if you were an object – Can he hear us? Do you think he understands? – your opinions unsought, discarded… To be closed from everything, and yet to feel, to think. This is the truth of hell, stripped of its gaudy mediaevalisms. This loss of contact. And yet I look to you to teach me communication. Teach me hope.

The dog-man’s name is guillaume. He helped me with the delivery yesterday and he was my first customer this morning. He had his dog, Charly, with him, and he greeted me with a shy politeness which was almost courtly.

“It looks wonderful,” he said, looking around. “You must have been up all night doing this.”

I laughed.

“It’s quite a transformation,” said Guillaume. “You know, I’m not sure why, but I’d just assumed it was going to be another bakery.”

“What, and ruin poor Monsieur Poitou’s trade? I’m sure he’d thank me for that, with his lumbago playing up the way it is, and his poor wife an invalid and sleeping so badly.”

Guillaume bent to straighten Charly’s collar, but I saw his eyes twinkle.

“I see you’ve met,” he said.

“Yes. I gave him my recipe for bedtime tisane.”

“If it works, he’ll be a friend for life.”

“It works,” I assured him. Then, reaching under the counter I pulled out a small pink box with a silver valentine bow on it. “Here. For you. My first customer.”

Guillaume looked little startled.

“Really, Madame, I-”

“Call me Vianne. And I insist.” I pushed the box into his hands. “You’ll like them. They’re your favourite kind.”

He smiled at that. “How do you know?” he enquired, tucking the box carefully into his coat pocket.

“Oh, I can just tell,” I told him mischievously. “I know everyone’s favourite. Trust me, this is yours.”

The sign wasn’t finished until about noon. Georges Clairmont came to hang it himself then, profusely apologetic at his lateness. The scarlet shutters look beautiful against the new whitewash and Narcisse, grumbling halfheartedly about the late frosts, brought some new geraniums from his nursery to put in my planters. I sent them both away with valentine boxes and similar expressions of bemused pleasure. After that, barring a few schoolchildren, I had few visitors. It is always the case when a new shop opens in such a small village; there is a strict code of behaviour governing such situations and people are reserved, pretending indifference though inwardly they burn with curiosity. An old lady ventured in, wearing the traditional black dress of the country widow. A man with dark, florid features bought three identical boxes without asking what was inside. Then for hours, no-one came. It was what I expected; people need time to adapt to change, and though I caught several sharp glances at my display window, no-one seemed inclined to go in. Behind the studied unconcern however, I sensed a kind of seething, a whispering of speculation, a twitching of curtains, gathering of resolve. When at last they came, it was together; seven or eight women, Caroline Clairmont, wife of the signmaker, amongst them. A ninth, arriving somewhat behind the group, remained outside, her face almost touching the window, and I recognized the woman in the tartan coat.

The ladies eyed everything, giggling like schoolgirls, hesitant, delighting in their collective naughtiness.

“And do you make them all yourself?” asked Cecile, who owns the pharmacy on the main street.

“I should be giving it up for Lent,” commented Caroline, a plump blonde with a fur collar.

“I won’t tell a soul,” I promised. Then, observing the woman in the tartan coat still gazing into the window, “Won’t your friend join us?”

“Oh, she isn’t with us,” replied Joline Drou, a sharp featured woman who works at the local school. She glanced briefly at the square-faced woman at the window. “That’s Josephine Muscat.” There was a kind of pitying contempt in her voice as she pronounced the name. “I doubt she’ll come in.”

As if she had heard, I saw Josephine redden slightly, lowering her head against the breast of her coat. One hand was drawn up against her stomach in an odd, protective gesture. I could see her mouth, perpetually downturned, moving slightly, in the rhythms of prayer or cursing.

I served the ladies – a white box, gold ribbon, two paper cornets, a rose, a pink valentine bow – amidst exclamations and laughter. Outside Josephine Muscat muttered and rocked and dug her large ungainly fists into her stomach. Then, just as I was serving the last customer she raised her head in a kind of defiance and walked in. This last order was a large and rather complicated one. Madame wanted just such a selection, in a round box, with ribbons and flowers and golden hearts and a calling card left blank – at this the ladies turned up their eyes in roguish ecstasy, hihihihil – so that I almost missed the moment. The large hands are surprisingly nimble, rough quick hands reddened with housework. One stays lodged in the pit of the stomach, the other flutters briefly at her side like a gunslinger’s swift draw, and the little silver packet with the rose – marked ten francs – has gone from the shelf and into the pocket of her coat.