"This is the best darn workshop I have ever attended." Wouldn't it be great if you heard comments like this at the end of every training session you present? That's the goal of the newly revised and updated Training Trilogy, Third Edition - to provide the classroom trainer with practical and real-world ideas for designing and delivering training that meets the real needs of participants and keeps them excited, engaged and learning. The book begins where your job as a trainer does - with needs assessment. Part one examines basic statistics and other vital information on how to design surveys and conduct interviews. You'll also learn ways to present your needs assessment information to management and associates. The next step is designing the program. Part two looks at how to create fun learning experiences that keep learners involved, interested, challenged and motivated throughout the training session.The book ends with the steps to becoming effective in the classroom. You'll learn about all the things required to prepare for your training program and how to involve the participants - from beginning to end of your presentation.