Negotiating is a productive and satisfying way to achieve an acceptable solution, whether it is the need to resolve difficulties or to settle terms when doing a deal. It enables everyone involved to get what they want while giving others a chance to do the same. This book helps you to understand how negotiating can obtain not only a better deal for yourself but also for those you deal with. It gives practical suggestions on how to go about making mutually beneficial agreements, thus enabling everybody to feel satisfied with the results and willing to negotiate another day.'Negotiating provides a framework in which issues can be discussed and explored, compromise achieved, and needs fulfilled. It is the process of trying to get what you want while providing the opportunity for other people to get what they want.'