There has never been a Change Management Guide like this. It contains 107 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need--fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Change Management. A quick look inside of some of the subjects covered: Service-oriented architecture - Challenges, ITIL security management - Implementation, Agile Unified Process, Software maintenance - Importance of software maintenance, Configuration management - Overview, Information Technology Infrastructure Library - Change management, Operational risk management - Three Levels of ORM, Print and mail outsourcing - Level of effort, List of management topics - General organization management skills, Industrial and organizational psychology - Technology, Documentation - Documentation in computer science, Google Apps Marketplace - Product Categories, Data custodian - Data Custodian Responsibilities, Configuration management - History, Quality management system - Elements of a Quality Management System, Information technology controls - IT General Controls (ITGC), Software project management - Software development process, Change management auditing, Legacy system, Business process reengineering - Research and methodology, Data governance Overview, Project management Monitoring and controlling, System administration - Related fields, Change management (engineering) - Deliverables, Business process outsourcing to India - Mandatory registration of 'BPO' under the other service provider(OSP) category in India, Common Criteria Key concepts, Software quality assurance, and much more...