This book helps readers set their priorities and objectives and then organize them. It provides tips on how to handle time consuming activities such as replying to e-mail, faxes and snail mail.It shows readers how to create time blocks. Suggestions are offered on how to make meetings more effective and take less time. Readers are given a review of software for online conferencing so as to cut down on travel time. It covers time management during a crisis as well as software programs which can help getting organized. Customer relationship management software can also assist with effective time management and improve the customer satisfaction.