Creating HTML emails is often thought of as an unpleasant and neglected part of web design, but email is hugely important for reaching out to your users, customers and clients. In an age where email is everywhere, it's crucial your users get the right experience across all their devices. In this book, Andy shows you how to design and build responsive email your customers and clients will love to receive. Who should read this book?This book is aimed at people who already send email to their customers, and those who are thinking about it. It also shows practising designers and developers techniques to adapt their email designs for mobile. Topics include:PART 1: HTML EMAILWhy should you send email to your customers and clients? What are the sorts of email that you might send?PART 2: EMAIL BASICSThe mechanics of sending emails: permission, legality, spam, services and tools. PART 3: DESIGN AND CONTENTThinking about the design and content of your mailings. Writing, layout, coding approaches and testing, all before you send. PART 4: EMAIL ON MOBILEResponsive email. Email is being read on all sorts of devices - this is how to make sure your users get a great experience. PART 5: A REAL EXAMPLEPutting it all together to redesign the Five Simple Steps newsletter so it works better on mobile.