Whether you want to win that new account or inspire your family and friends, bestselling author and acclaimed speaker Mark Sanborn shows us how to make every performance count.Every day, we are called to perform at work, at home, in our communities. But is it possible to make every performance outstanding, the kind that leaves people applauding for an encore?Mark Sanborn, leadership expert and bestselling author of The Fred Factor, says that anyone can achieve remarkable performance time after timeno matter what their personality, strengths, or weaknesses. In The Encore Effect Sanborn demonstrates, through his own experiences as well as those of the people hes worked with in his career, how you can cultivate the traits shared by remarkable performers and achieve extraordinary results in all aspects of your life. The secrets lie in five steps:Passion: The fuel for remarkable performancePrepare: How remarkable performance beginsPractice: It wont make you perfect, but it will make you betterPerform: How to engage your audiencePolish: Making your performance shineWhether your stage is an office, a sales floor, the boardroom, or your own home, Sanborns sound advice and rousing encouragement will help you shine in every situation where it matters most.