The Higher Education Manager's Handbook 2/e has been substantially updated and reflects important changes that have occurred since its first publication in 2004. It offers excellent counsel and guidance on all aspects of the manager's role and provides the navigational tools to successfully operate within Higher Education organizations. Within this new edition, Peter McCaffery continues to draw on a wealth of US and UK case study materials drawn from innovative practice. This best selling guide builds upon its original strengths and remains an engaging, accessible and highly enjoyable read. Written in the unique perspective of the HE manager, it offers practical advice that can be implemented immediately by managers and university leaders at all levels. It addresses the internal ramifications of cynicism and demoralisation that are rife within many academic communities and is based on four pre-requisites essential for becoming an effective HE leader: Knowing Your Environment Knowing Your University Knowing Your Department Knowing Yourself What's new in the second edition... New Chapter! Celebrating Diversity The Specific strategic drivers in HE University Governance The Business-Facing University The Community University Fostering Research Excellence, Fostering Teaching Excellence and Enhancing the Student Experience Internationalization Managing your Reputation Managing in a crisis Higher Education Managers, Team Leaders, Vice Chancellors, Provosts, University Presidents, Department Heads and Student Affairs Administrators will find this book to be an irreplaceable resource that occupies a permanent "within hands-reach" position on their desk and/or nearest bookshelf.