800x600 This new supply chain management case study examines innovative new methods used by a leading non-profit to systematically reduce expenses and increase profits. Youll discover how the Salvation Army of Dallas pioneered advanced approaches to inventory management, customer relationship management, and warehousing. Focusing on realistic issues and challenges, this case study offers exceptional value to both students and practitioners. Author: Arunachalam Narayanan, University of Houston. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4