Best Practice: Process Innovation Management highlights best practice in innovation by bringing together practitioners and researchers in this field.This book presents contributions from leading academics and practitioners involved with innovation. They bring together all the strands of research, best practice and advice establishing an essential source of information for all involved with process innovation management.Combines key themes of 'best practice' and 'innovation'Foreword and chapter by Professor Richard Duggan, the DTI's Innovation DirectorProfessor Zairi is head of the European Centre for TQM at the University of Bradford