Learn from the executive who made Verizon Wireless #1 what it takes to drive results, develop people, and build careers Happy employees don't make good results; good results make happy employees. This is one of the rules that helped Denny Strigl to transform Verizon Wireless from a regional carrier into a billion-dollar behemoth during his 20 years as president and CEO. Strigl's long-awaited no-spin/no-fluff guide to results-driven management is custom-made for leaders like you who are ready to create value, find and support the best people, and succeed in today's hyper-competitive business environment. Strigl explains the clear and proven leadership behaviors that managers can adopt to dramatically improve their team's performance. This book transcends contrarian/tough love management philosophies, instead offering a rock-solid primer to the principles of success. Filled with colorful, sticky examples of these rules in action, this is the essential guide to getting results that everyone will love.