The secrets to improving operations while maintaining the highest quality How do you operate at maximum efficiency with minimum cost? Manager s Guide to Operations Management addresses one of the most pressing business issues of our time by offering easy-toimplement advice on creating the most effective, streamlined operations possible. This quick-reference guide explains how to: Improve your production processes Boost quality using the Six Sigma approach Manage supply chains and inventory Forecast, plan, and schedule efficiently With Manager s Guide to Operations Management, you have the tools you need to ensure a smooth, steady work flow while producing products and services of the highest quality the secret to business success.