This step-by-step guide to managing knowledge workers explores the realities and myths of today's knowledge workplace, introduces the archetypes who populate it, and shows managers how to set the right tone in the office for every employee every day. It demonstrates ways in which managers can establish transparency--the state in which every member of the enterprise understands his or her role in the larger scheme and how that role influences the success of the entire organization. Without the oversight of mature, focused managers who stress business fundamentals and organizational goals, all of the technological breakthroughs of the past decade are just expensive toys for technocrats and computer mavens. Just Add Management gives businesses and managers the tools and techniques they need to take control of the knowledge workplace, put their operations back on track, and make the next leap forward in productivity and profitability.